Returns & Exchanges
At Gear Rack, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Our streamlined process ensures that getting the right fit or style is as effortless as your daily wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
Receive Your Refund
After our quality team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing